The Aftermarket service industry mainly Smartphones, Tablets & Laptops has experienced a strong growth during the past decade as smartphone and tablet usages have increased. The rising popularity of expensive but fragile products has given the industry a significant boost since 2008. According to a CAGR report, this 1500 crore market is appreciating by 150% year by year. With 1 billion mobile phone users in India, a huge potential falls on the side of maintenance services. Added advantage of very less competitors and very high profit margins makes this an uncompromising tremendous market space for us.

We are the first in India to provide Easy and efficient Online booking Website and Customized mobile App booking platform for repairs & replacements, Buy/Exchange of Mobiles and laptops which gives high visibility and high accessibility to the end customer.

Technology is emerging as an integral part of many businesses but existing repair industry is still running on offline mode. We are the first to integrate the technology to the process which makes the business processes transparent as well as efficient and builds a good relationship between franchisee and princemobile

We provide state of the art training from our Prince Mobile Service Center Certified Technicians. Upon completion, Franchisees and their staff will be able to repair an array of electronic devices such as: Smartphones, Tablets and Laptops. If any new product comes into the market, technicians will be trained for the latest gadgets.

princemobile is proud to be a trusted brand that has garnered multiple positive reviews from our satisfied customers. We thrive in the competitiveness and affordability of our products and services, besides the outstanding customer service that we offer at all our locations.

We have a dedicated customer relationship management team which interacts with customers for the feedback, dispute resolution and to engage customers with company’s services and offerings. It helps to maintain customer retention.

With our effective business model, princemobile provides a great opportunity for franchisees who want to gain financial independence and the ability to make their own business decisions. We’ll provide substantial training on repairs and customer service, site selection, supply of low-priced OEM parts and repair tools, Package boxes, Internet presence and Digital marketing, as well as unique point-of-sale (POS) and operational technologies.

The first week of training includes the basics on how to operate a store. We provide demos to our point of sale system, technology management, behavioral etiquette, instructional guides on how to use our customer databases, detailed lists of daily tasks, as well as techniques on getting any customer through the door.

Not only are our technicians great at repairing, they’re also savvy in the sales and customer service departments. We not only train our employees to be go-getter, but also how to handle a multitude of different situations. A variety of customer scenarios are assigned to each trainee during our seminars, to ensure that they are prepared to handle anything that comes their way.